Carmela Viggiano de Castillero has more than 20 years of experience in the banking sector, in the field of customer service, sales, products, processes, procedures and credit cards.
She led the Credit Card and Mortgage Loan Teams of HSBC Panamá, S.A.
Consulting Specialist oriented to provide an excellent service. Certified by the “Service Quality Institute”, for the development of a strategy that leads to the implementation of a true culture of Service in organizations.
• Certified Customer Service Leader • Certified Customer Services Trainer